Shipping Policy

Please allow 3-5 business days for me to process your order. When your package has been shipped, you will receive an email confirmation. 

Please double check your shipping address at checkout. I am not responsible for orders lost by the carrier, for orders lost due to customers entering incorrect information, or for stolen, damaged, returned, or unclaimed packages.

Shipping carrier: All items are sent via USPS Ground Advantage, and I do not ship on U.S. holidays.

Shipping times: Once processed, orders shipped within the U.S. typically arrive within 7 business days.

International Orders: For Non-U.S. customers, you can order through my Etsy Shop.

Expedited Shipping: You can order through my Etsy Shop and select the expedited shipping times and carrier at checkout.

Rates: Shipping rates are based on USPS Ground advantage costs and are calculated at checkout.

If there’s a delay in your order, please check the tracking information provided in your order confirmation email. I cannot be responsible for carrier delays.

Return Policy

I accept online returns within 30 days of your purchase date for a full refund. Items returned after the 30-day return period are not eligible for a refund. Items must be returned in undamaged condition. 

To make a return, please email grace@footrangemountain.com with your order number. I’ll help you process your return and provide a free shipping label for your purchased item. Simply repackage your item and drop it off at the post office. Once we receive your return, please allow 3-5 business days for processing. If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of payment.